Contact Customer Service

Encounter issues with order recharge or payment? Please contact KAVIP official customer service, we will handle it for you promptly.

1

Contact Online Customer Service

Please describe the issue, and provide your order number if needed.

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2

Contact WeChat Customer Service

WeChat ID:

CS-KA-CS

(Long press to copy ID to WeChat, add friend via top right)

3
Email
Email: support@kavip.com
4

Customer Service Hours

7×24 hours open on holidays


Company Address

Company Name

Element Colors Electronic Entertainment Limited

Hong Kong Company Address

19H MAXGRAND PLAZA NO. 3 TAI YAU STREET SAN PO KONG KL, Hong Kong


Company Name

Element Colors Technology Limited

(Registration No.: 13067695)

UK Company Address

APARTMENT 1804,55 UPPER GROUND,LONDON,ENGLAND,SE1 9EY


Company Name

Element Colors Technology PTE.LTD.

Singapore Company Address

25 SEAH STREET, #02-01, SINGAPORE 188381