How can overseas players of Tencent games such as Honor of Kings and Peacekeeper Elite complete real-name authentication?
How can overseas players of Tencent games such as Honor of Kings and Peacekeeper Elite complete real-name authentication?
For real-name authentication of all Tencent games such as Honor of Kings and Peacekeeper Elite, please refer to the following:
Q : How do I change my real-name authentication?
A : Follow the WeChat official account 【Tencent Growth Guardian】 -> bottom right corner 【Help】 -> 【Health System】 ( QQ account can be switched in the upper right corner of the Health System interface) -> click 【Real-name Authentication Inquiry】 to modify. If the modify button is not displayed on the page, you cannot modify it.
Q : How do users in Hong Kong, Macau, Taiwan and overseas complete real-name authentication?
A : Users from Hong Kong, Macau, Taiwan, and overseas will receive a real-name authentication prompt on the game login page. Those holding Hong Kong and Macau travel permits, overseas Chinese passports, or foreign permanent residence permits can directly submit their documents for verification on this page. The path is as follows:
① On the in-game real-name authentication page, click the entry for real-name authentication using non-mainland China identification documents.
② The help page provides direct access to the real-name authentication portal for non-mainland China ID documents.
Q : What should I do if I enter my ID card for real-name authentication and facial recognition and it prompts that the number of ID cards bound has exceeded the limit?
A : Please follow the WeChat official account 【Tencent Growth Guardian】 and click " Help " in the bottom right corner, then " Health System ," and finally " Recently Logged-in Game Accounts " to manage your game accounts logged in within the last three months under your real-name information. If the account is not used by you, please confirm according to the on-screen instructions before proceeding. Users who have passed facial recognition cannot delete their real-name information; please refer to the actual on-screen instructions. If you are prompted that your account has been penalized and cannot log in to Tencent Games for one month, this is because the account has engaged in the violation of impersonating someone else, and the real-name information has been deleted by the corresponding real user.
Q : What should I do if I get a message saying I have no more attempts at real-name authentication?
A : Accounts that have not passed real-name authentication have 5 chances to complete the authentication process. Accounts that fail to complete the authentication process within 5 chances will not be able to log in to the game normally.
Q : What should I do if real-name authentication fails?
A : Accounts that have not passed real-name authentication will not be able to log in to the game normally. Using other people's information or incorrect information for authentication will result in authentication failure. If your ID number contains "X" , please use uppercase "X" for authentication. If your name contains dots, we suggest you use "·" to fill it in. Each unauthenticated account will have 5 chances to pass real-name authentication. We suggest you operate with caution.
Q : Why doesn't the remaining modification days show up in Tencent's Parental Controls app for adults who have verified their identity?
A : To protect account security, the remaining modification days for adults are not publicly displayed.
