Privacy Policy

 

Kavip.com takes your privacy very seriously. Therefore, we have developed a privacy policy that covers how we collect, use, disclose, transfer, and store your information. Please take some time to familiarize yourself with our privacy practices regarding customers, and if you have any questions, please contact us.

I. Collection and Use of Personal Information
Personal information is data that can be used to identify or contact a specific individual.
In accordance with the principles of legality, necessity, and legitimacy, Kavip.com may request your personal information at any time when you contact Kavip.com or its affiliated companies, in order to better meet your needs, provide you with relevant products or services, and ensure that there are no legal risks in providing services to you. Kavip.com and its affiliated companies may share this personal information and use it in accordance with this Privacy Policy. Please be sure to provide accurate information. Kavip.com and its affiliated companies may combine this information with other information to provide and improve our products, services, content, and advertising. In many cases, if you choose not to provide the personal information we request, we will be unable to provide you with our products or services, nor respond to any issues you encounter.
Below are examples of the types of personal information Kavip.com may collect and how we may use such information.

II. What Personal Information We Collect
When you create a Kavip.com ID, purchase products, participate in Kavip.com promotions, contact us, or participate in online surveys, Kavip.com may collect various information from you, including your name, ID number, phone number, employer, address, contact preferences, email address, and credit card information.
When you use Kavip.com products to share content with family and friends, send gift cards and products, or invite others to use Kavip.com services, Kavip.com may collect information you provide about the aforementioned individuals, such as name, ID number, phone number, employer, address, email address, credit card information, and mailing address.

III. How We Use Your Personal Information
Using the personal information we collect, we can keep you informed of Kavip.com's latest product releases and upcoming promotions. If you do not wish to be on our mailing list, you can opt out at any time by updating your preferences. We also use personal information for the following purposes: to help us create, develop, operate, deliver, and improve our products, services, content, and advertising, as well as for loss prevention and anti-fraud purposes. For anti-fraud purposes, we may also use personal information for legal risk reviews to ensure there are no legal risks such as money laundering, foreign exchange fraud, scams, or gambling.

We may use your personal information (such as your date of birth) to verify identity, assist in identifying users, and determine appropriate services. For example, we may use date of birth to determine the age of Kavip.com ID account holders. Occasionally, we may use personal information to send important notices, such as information about purchases and changes to terms, conditions, and policies. Because this information is critical to your communication with Kavip.com, you cannot opt out of receiving such communications. We also use personal information for internal purposes such as auditing, data analysis, and research to improve Kavip.com's products, services, and customer communications.
If you participate in a sweepstakes, contest, or similar promotion, we will use the information you provide to administer such activities.

IV. Collection and Use of Non-Personal Information
We also collect data that cannot be directly linked to any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. Below are examples of non-personal information we may collect and how we may use such information.
We collect information such as occupation, language, zip code, area code, unique device identifier, referral URL, location, and time zone in which users use Kavip.com products, so that we can better understand customer behavior and improve our products, services, and advertising.
We collect information about customer activity on our website, as well as information obtained from our other products and services. We aggregate this information to help us provide customers with more useful information and to understand which parts of our website, products, and services are of most interest to customers. For the purposes of this Privacy Policy, aggregated data is considered non-personal information.

We may collect and store details of how you use our services, including search queries. Such information may be used to improve the relevance of results provided by our services. Except in rare cases where we need to ensure the quality of the services provided over the Internet, such information will not involve your IP address.

If we combine non-personal information with personal information, the combined information will be treated as personal information for as long as it is combined.

V. Cookies and Other Technologies
Kavip.com's websites, online services, interactive applications, emails, and advertisements may use "cookies" and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our website people have visited, and measure and improve the effectiveness of advertisements and web searches. We treat information collected through cookies and other technologies as non-personal information. However, if local law treats Internet Protocol (IP) addresses or similar identifiers as personal information, we also treat such identifiers as personal information. Similarly, for the purposes of this Privacy Policy, when non-personal information is combined with personal information, we treat the combined information as personal information.

Kavip.com and its partners use cookies and other technologies in mobile advertising services to control the number of times you see a particular ad, deliver ads that interest you, and measure the effectiveness of ad campaigns. If you do not wish to receive such targeted ads on your mobile device, you can opt out of Kavip.com by visiting the following link on your device. If you choose to opt out, you will continue to receive the same number of mobile ads, but their relevance may decrease because they will no longer be delivered based on your interests. You will still see ads related to the content of web pages or applications, or ads delivered based on other non-personal information. Opting out only applies to Kavip ad services and will not affect interest-based advertising services from other ad networks. However, if you have selected "Limit Ad Tracking" on your mobile device, third-party apps are contractually prohibited from using the "Advertising Identifier" (a non-personal device identifier) to deliver targeted ads to you.
When you use our websites, online services, and applications, Kavip.com and our partners also use cookies and other technologies to record personal information. In such cases, our goal is to make your experience with Kavip.com products and services more convenient and personalized. For example, if we know your name, we can welcome you when you next visit the Kavip.com online store. If we know your country/region and language (and if you are an educator, your school), it helps us provide a shopping experience tailored to you. If we know that someone has purchased a product or used a service on your computer or device, it helps us deliver ads and emails that are more relevant to your interests. If we know your contact information, hardware identifiers, and information about your computer or device, we can better personalize your operating system, set up your services, and provide you with better customer service.

If you wish to disable cookies and are using a web browser, go to Preferences, then Privacy and disable cookies. On your mobile device, tap "Settings," then "Privacy," and proceed to the Cookies section. For other browsers, please contact your provider to learn how to disable cookies. However, please note that disabling cookies may prevent the use of certain features of the Kavip.com website.

Like most Internet services, we also automatically collect certain information and store it in log files. This information includes Internet Protocol (IP) address, browser type and language, Internet Service Provider (ISP), referring/exit websites and applications, operating system, date/time stamp, and clickstream data.
We use this information to understand and analyze trends, administer the website, understand user behavior on the website, improve our products and services, and gather overall demographic information about our user base. Kavip.com may use this information for our marketing and advertising services.
In some of our emails, we use "click-through URLs" that link to content on the Kavip.com website. When a customer clicks one of these click-through URLs, they will pass through a separate web server before reaching the destination page on our website. We track this click-through data to help us determine customer interest in particular topics and measure the effectiveness of our communications with customers. If you prefer not to be tracked in this way, please do not click on text or image links in our emails.
Pixel tags allow us to send emails in a customer-readable format and inform us whether the email has been opened. We may use this information to reduce or eliminate emails sent to customers.

VI. Disclosure to Third Parties
Kavip.com generally does not disclose personal information to third parties without customer consent, but sometimes Kavip.com may provide certain personal information to strategic partners who work with Kavip.com to provide products and services or help Kavip.com market to customers. Kavip.com only shares personal information with third parties for the purpose of providing or improving our products, services, advertising, and fraud prevention, and does not share personal information with third parties for their own marketing purposes.

VII. Service Providers
Kavip.com shares personal information with companies that provide services such as information processing, credit provision, customer order fulfillment, product delivery, customer data management and enhancement, customer service, assessment of your interest in our products and services, and conducting customer surveys or satisfaction surveys. These companies are obligated to protect your information and may be located anywhere Kavip.com conducts business activities.

VIII. Other Disclosures
Kavip.com may need to disclose your personal information in response to laws, legal proceedings, litigation, and/or requests from public institutions and government authorities within or outside your country of residence. We may also disclose information about you if we determine that disclosure is necessary or appropriate for national security, law enforcement, or other matters of public importance.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or users. In addition, in the event of a reorganization, merger, or sale, we may transfer all personal information we collect to the relevant third party.

IX. Protection of Personal Information
Kavip.com takes the security of your personal information very seriously. Kavip.com online services use encryption technologies such as Transport Layer Security (TLS) to protect your personal information during transmission. When storing your personal data at Kavip.com, we use computer systems with limited access rights, deployed in facilities protected by physical security measures. iCloud data is stored in encrypted form, including when we use third-party storage. You are responsible for the personal information you choose to share or submit in the aforementioned circumstances. For example, if you post your name and email address in a forum, that information becomes public. Please be careful when using such features.

If you or anyone else using the Family Sharing plan logs into a device owned by a third party, any information shared within your "Family" group (including calendars, locations, photos, and iTunes purchases) may be downloaded to that third-party device, potentially leading to the disclosure of any such shared information.

X. Integrity and Retention of Personal Information
Kavip.com provides convenient ways for you to ensure that your personal information is accurate, complete, and up to date. We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless the law requires or permits retention for a longer period.

XI. Access to Personal Information
You can log into your account at Kavip.com to help us ensure that your contact information and preferences are accurate, complete, and up to date. For other personal information we retain, we will provide you with access for any purpose, including requesting that we correct data that is inaccurate or delete data that we are not entitled to retain under law or for legitimate business purposes. We reserve the right to refuse to process requests that are meaningless/repetitive, that harm the privacy rights of others, that are extremely impractical, or for which access is not required under local law. Requests for access, correction, or deletion of information may be submitted through the regional privacy contact form.

XII. Protection of Minors' Information
For minors using Kavip.com products and services, we understand the importance of taking additional precautions to protect their privacy and safety. Therefore, we do not knowingly collect, use, or disclose personal information from minors under the age of 14 (or the equivalent minimum age in the relevant jurisdiction) without parental or guardian authorization or consent. If we discover that we have collected personal information from a minor under the age of 14 (or the equivalent minimum age in the relevant jurisdiction) without prior parental or guardian authorization or consent, we will take steps to delete such information as soon as possible.

XIII. Location Services

 

XIV. Third-Party Websites and Services
Kavip.com's websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or provide products or services from third parties — for example, third-party Alipay. Information collected by third parties, which may include Alipay account data or contact information, is subject to the third party's privacy policies. We hope you understand these third parties' privacy policies.

XV. International Users
As described in this Privacy Policy, all information you provide may be transmitted or accessed by entities we have distributed around the world. For the collection, use, and retention of personal information by organizations in the European Economic Area and Switzerland, Kavip.com adheres to the "Safe Harbor" framework established by the U.S. Department of Commerce. Please learn more about the U.S. Department of Commerce Safe Harbor Program.
Kavip.com strictly complies with the Asia-Pacific Economic Cooperation (APEC) Cross-Border Privacy Rules system. The APEC CBPR system provides an overall framework for organizations to protect the privacy of personal information transmitted between APEC member economies.

XVI. Company Commitment
We are committed to respecting and protecting your personal privacy and will not collect, use, or share your personal information without just cause. To ensure the security of your personal information, we will comply with all applicable privacy and data protection laws, regulations, and standards, and communicate the company's privacy and security guidelines to all Kavip.com employees, strictly implementing privacy protection measures within the company.

XVII. Privacy Questions
If you have any questions or concerns about Kavip.com's Privacy Policy or data processing, or if you wish to make a complaint about a possible violation of local privacy laws, please contact us. You can contact us at any time by calling the relevant Kavip.com support phone number in your country/region. All such communications will be investigated and, where appropriate, we will respond as soon as possible. If you are not satisfied with the response you receive, you may refer your complaint to the relevant regulatory authority in your jurisdiction. If you request, we will endeavor to provide you with information about relevant complaint avenues that may apply to your situation.
Kavip.com may update its Privacy Policy from time to time. If we make material changes to the Privacy Policy, we will post a notice and the updated Privacy Policy on the company website.

 

XVIII. UK GDPR Provisions

Applicable Law
We are committed to protecting your personal information, and the rights set out in this policy reflect your rights under applicable law.
For the purposes of this policy, applicable law means: (a) the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2013; (b) the General Data Protection Regulation (Regulation (EU) 2016/679) ("GDPR"), until such time as it may no longer apply in the UK; and (c) to the extent applicable, any legislation that adopts or otherwise implements the GDPR in the UK, and any applicable related or supplementary data protection laws or regulations.
We recognize that, as an international business, some of our customers reside in jurisdictions outside of England and Wales. In certain cases, the local laws of these jurisdictions may, by virtue of their application, confer rights on customers regarding their personal data provided to us. We expect that the rights set out in this policy will also provide you with such protections regarding your personal information. If you encounter any additional issues, please send an email to our mailbox at Support@kavip.com.